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If you wish to file a grievance you must know the following:

  • If the grievance concerns breaches of the 2006 Maritime Labour Convention content, you must follow the grievances procedure of the Convention itself. On board you will find a grievances procedure which you must process according to that which is specified therein.
  • If the grievance is of another type please contact, specifying your name, surname, address (for notification purposes), telephone and email and the reason. In a period of 20 days we will inform you as regards the actions taken and the measures, if any, adopted.
Grievances cannot be submitted anonymously or via telephone.